Answers to questions you might have about Erfolk.
The Erfolk team has decades of experience across dozens of business sectors. These include B2B, Tech, SaaS, Finance, Banking, Automative, Energy, Software, Hardware, Manufacturing, Media, Retail, Telco, Healthcare, Insurance, Pharma, AgChem, Logistics, Biotech, and much more. If we don't understand your business, we will say so, no hard feelings.
No. Everything we make for you is owned by you, and is fully documented and accessible for you in our secure online project management portal. You can keep this access for as long as you like, for a small annual fee.
If you have a problem, tell us right away, and we'll fix it. Our mutual success is based on effective communication at every step. As well, every Erfolk marketing project includes a service and satisfaction guarantee. You'll find the full details in your service agreement.
With Erfolk, you receive project management system access, reports, and/or online meetings to review ongoing progress, performance, and results. These are adjusted so they meet your reporting requirements and meeting availability.
Yes. We integrate and interface with your existing leadership and internal teams to ensure a full end-to-end solution. In rare cases where this isn't possible, we'll tell you right away.
We are happy to help you with specific tasks, or an all-inclusive solution, with a minimum service period of 1 day as shown on the pricing page. Kindly refer to the pricing section for details.
While we recommend a minimum of 1 monthly online meeting, that's up to you. If you're busy, we're happy to take full ownership of all the defined responsibilities. If you'd like to be regularly involved or give approval at various control points, it's simple and easy thanks to our online project management portal, where you gain access to all projects, information, and statuses.
Working with big enterprise and well-funded startups alike, we take seriously your need for security, integrity, and confidentiality. Any and all information you share with us is handled with the utmost care, including secured systems, protocols, and trained personnel. Marketing materials which are to be released publicly go through multiple levels of QA, QC, and release control. Full details of our certified systems, personnel, and compliance processes are available upon request.
Your service agreement is for a 1 day or 30 day service period, with flex adjustments on a month-to-month basis. Fast and flexible down- and upscaling is one of the key advantages of high-quality outsourcing, so you get both faster results and a better ROI than hiring your own staff.
No. With each project you will see the all-inclusive project price in your service agreement. Most service periods are 1 day or 30 days. Once we get working together, you can request a longer-term service period with discounted pricing.
Depending on current bookings, we can usually start your project within 1 week. Contact us for details and we'll do our best to accelerate your project.
Yes. All our services include a dedicated project manager for your projects, at no additional charge.
Timelines and deadlines are fully documented and tracked in our online project management system, where you gain access to see details, deliverables, and status. This ensures that every project and process is well-planned in advance and delivered on time.
